Customer Service Information

  • Nomination facility is available on all deposit accounts, articles in safe custody and safe deposit vaults.
  • We exchange soiled notes and mutilated notes.
  • We accept / exchange coins of all denominations.
  • If a banknote tendered here is found to be counterfeit, we will issue an acknowledgement to the tenderer after stamping the note.
  • Please refer to our cheque collection policy for the applicable timeframes for collection of local and outstation cheques.
  • For satisfactory accounts, we offer immediate credit of outstation cheque up to Rs. 20000/- (Please refer cheque collection policy).
  • Click here to Compensation Policy.
  • Bank's BPLR (Benchmark Prime Lending Rate) : 9.30% with its effective date is : 13-12-2022.
  • Click here to Time norms for Common Transactions.
  • Click here to POLICY ON CODE FOR COLLECTION OF DUES AND REPOSSESSION OF SECURITY .
  • Click here to Know Your Bank Notes .

Connect with Us

Back to Top